Customer service

***Holiday season***
The holiday season is jet to come! We would like to ask kindly to place your order in time. Just because not only we get busy this time of the year, but also does PostNL. Do you have questions about an order you have made or just a simple question? Please contact us by email and, if possible, mention your ordernumber. If not possible, or if you would like to get some advice or do have further questions, then it is of course possible to contact us by phone.


You can reach us with questions:

Phoenixweg 43
9641 KS Veendam
T: 0031-88-1900099
[email protected]


Do you have a complaint
If you have a complaint about our service or our products, we would like to hear from you. We will do everything possible to answer and process your complaint satisfactorily within 5 working days. You will receive a substantive response from us within 14 days of receipt of the complaint.

We ask you also to email complaints to [email protected]